TERMS & CONDITIONS

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​​​​​​Acknowledgment of Policies & Terms​

By visiting this website, booking a session, communicating via email, SMS/text, phone, or any other form of communication, or making a payment, you acknowledge that you have read, understood, and willingly enter into, accept and agree to all terms, policies, and conditions outlined below.  Any interaction or agreement with Leah Claire or her team — whether in person, online, or via electronic communication — constitutes your acknowledgment and acceptance of these Terms & Conditions.

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Age Restrictions​

Clients must be at least 18 years old.

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Payment & Refund Policy​

• All payments are NON-REFUNDABLE. No exchanges. No cancellations.

• Payments secure the specified time with Leah Claire (date, time, duration), not the service described.

• Payment secures Leah Claire’s time, experience, and spiritual services, not a guaranteed outcome, result, connection, or prediction.

• Full payment is required to book and confirm an appointment. (Parties and events require a non-refundable deposit.)

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Cancellation & Rescheduling Policy​

Less Than 24 Hours Before Your Session

• Appointments cancelled less than 24 hours in advance cannot be rescheduled, and full payment is forfeited.

• We may be unable to respond to same-day requests, and last-minute cancellations can cause financial and logistical challenges.

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24 Hours or More Before Your Session

• Appointments cancelled 24 hours or more in advance may be rescheduled ONCE for a $75 rescheduling fee (plus 4.6% credit card fee).

• You must notify us at least 24 hours before your scheduled session. Please note, it may take us until the next business day to respond. 

• The new appointment date must be selected, and the rescheduling fee paid and confirmed before your original session start time/date. It is the client’s responsibility to ensure the rescheduling fee is paid and the new appointment date is selected and confirmed before the original session start time. Failure to complete these steps in time may result in forfeiture of the original appointment, as we cannot guarantee availability or processing before your original session slot expires in our scheduling system.

• This rescheduled appointment is final. If the client requests to reschedule a second time, the appointment is forfeited, and all payments are non-refundable.

• Rescheduling forfeits the original appointment. Any further cancellations or reschedules will forfeit all payments, with no refund and no option to reschedule.

• Last-minute changes cannot be accommodated due to processing and scheduling logistics.

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No-Shows & Lateness​​

• Please arrive early so your session can start on time. Virtual sessions may require a few minutes to log in or resolve technical issues. In-person sessions may be affected by traffic, parking, or check-in procedures. Any delays are the client’s responsibility. 

• Appointments start and end at the scheduled time. Payment secures the time with Leah Claire, not the service or specific outcome.

• No extensions will be provided. If additional time is desired, a separate session must be booked (subject to availability) and payment must be received before the additional time can be added.

• If client is late, Leah will wait up to 15 minutes. After that, the appointment is considered a no-show, the appointment is cancelled and payment is forfeited.​​​​

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Transfers & Additional Person(s)​​

• Appointments, packages, courses, and workshops are non-transferable.

• Readings and past life regressions are for one person unless otherwise specified. To include 2 or 3 guests, you must book a specific multi-person service. For larger groups or in-home parties, please contact us directly.

• Though we offer multiperson sessions at the request and popularity of our clients, we do not recommend them. Please note, sensitive information may be discussed. If you have booked and/or paid for additional person(s) to attend, you understand and agree that all person(s) attending understand that things may be discussed in the session which they may deem personal and confidential in nature, and you/they fully accept the responsibility and risk in doing so. You and/or your representative(s) agree to fully release and hold harmless Leah Claire, from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with your session.

• Each additional person above what is specified incurs a $95 fee per person (plus any applicable credit card fees). All additional person fees are non-refundable and must be paid before the session starts.

• This fee is necessary because every person attending brings their own energy to the reading, including their own guides and loved ones in spirit, as well as personal messages. Each additional person requires extra energy, focus, and attention from Leah, which is carefully managed and controlled. The fee also reflects the cost of safely and effectively conducting the session, and may include a larger room, changes in setup, and administrative fees.

• Should you wish for other person(s) to attend, you must seek approval by notifying LeahClaireMedium.com and its representatives and Leah Claire at the time of booking and pay the additional fee of $95 (plus CC fees) per additional person attending.

• If you arrive with more people than the booked number, they may be turned away. In addition to the possibility of insufficient office space or supplies, Leah must protect her energy to safely and effectively conduct the session. Her calendar is scheduled to optimize her energy flow, and the nature of the reading—whether life guidance (psychic) or mediumship (spirit communication)—affects the session. Any time spent accommodating unplanned attendees may reduce your scheduled session time, which cannot be extended.

• All attendees must be over 18, provide their first and last name, and sign a waiver before the session begins. Attendees who fail to do so may be denied admission, even if the $95 guest fee has been paid (non-refundable).

• All attendees are considered clients and acknowledge and agree to these Terms & Conditions.

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Fees & Payment Processing​

• Processing Fees: A 4.6% processing fee applies to all credit/debit card transactions. Venmo and Zelle are also accepted. A 2% processing fee applies to Venmo payments coded as a purchase or business item. All processing fees are non-refundable.

• Payment Security: All payments made on LeahClaireMedium.com are processed securely through Wix Payments, the integrated payment processor for our website, on our behalf. Wix may require information such as name on card, billing address, or ZIP code to complete the transaction. This payment information is never shared with or stored by us, and we do not receive your personal billing information.

  For clients processing an order over the phone, via text, or in person, we can manually enter the payment on your behalf. However, we do not record, keep, or store your credit card or payment information at any time.

• Rare Refund Exceptions: All payments are non-refundable, but in rare instances where Leah must cancel a session (e.g., due to illness), a partial refund may be issued at Leah’s discretion, excluding all processing fees and subject to a $100 cancellation fee.

• Credit/debit card charges will appear on statements as LEAH CLAIRE – HOLISTIC AND SPIRITUAL HEALING.

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Time Zone​

• All appointment times are listed in Eastern Time (EST/EDT).

• Clients are responsible for ensuring they attend at the correct time.

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Note-Taking and Recording​

• In private readings, client is permitted to take notes during the session and take a recording of the AUDIO ONLY. Clients are restricted from recording video. Private readings are defined as a one-on-one session with Leah Claire without any others person(s) in ear shot.

• In semi-private or public readings no recordings are permitted of any kind to protect the privacy of all those involved or present. Semi-private readings are defined as a one-on-one session with one or more individuals within earshot or a group reading. Public readings are defined as a one-on-one or group session most likely taking place in (but not limited to) a setting accessible by the general public, or a gallery or platform reading. 

• All audio recordings and recordings of any kind are limited and restricted to personal use only. 

• Leah Claire does not give permission to post any recordings, pictures or video containing her likeness or voice to any outside source, third party, internet site or social media without expressed written permission.

• Leah Claire does not guarantee the recording will be 100% audible, fully intact, or usable. Leah Claire will not be responsible, nor issue a refund, for non-recording, defective or damaged recordings.

• The client gives permission to Leah Claire to use some of the session material in print or discussion.

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Disclaimer / Terms of Service

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• All services provided by Leah Claire, including mediumship, psychic readings, and intuitive guidance, are offered in the context of life coaching. These services are intended to provide spiritual and soul-centered guidance to support personal growth and insight.

• Services offered by Leah Claire are spiritual in nature and intended to provide soul-centered guidance and insight that support personal growth and healing.

• Sessions do not guarantee specific outcomes, predictions, or results.

• Spirit communication cannot be guaranteed or forced. For clients seeking mediumship, sessions are intended to create a compassionate and sacred space in which messages from loved ones in spirit may be received, if and as they come through. While connection, healing, and meaningful communication are the intention of the work, spirit communication and specific outcomes cannot be guaranteed, as each session is unique and guided by free will, timing, and the nature of spirit communication.

• Free will, timing, and the nature of spirit communication affect outcomes. Just as clients have free will to arrive, speak, and interact in their session, spirit does as well. Some spirits may be stronger or more communicative than others.

• Insights and messages are offered as supportive perspective, not as absolute or factual certainty. Leah Claire does not claim to control events, influence outcomes, or override free will.

• All decisions, interpretations, and actions taken as a result of a session remain the sole responsibility of the client.

• Leah Claire is an intuitive life coach, not a licensed therapist, psychologist, medical doctor, financial advisor, or legal counsel and is not a substitution for such. It is recommended that you seek the advice of these legally licensed professionals whenever necessary. 

• Clients acknowledge that all decisions, interpretations, and actions taken as a result of a session are the client’s sole responsibility.

• Sessions are designed to provide guidance and messages for the client, not a guaranteed outcome.

• The success of the reading can depend on the client’s engagement, attitude/disposition, openness, defensiveness and willingness to communicate. For an effective reading, we suggest having an open mind, free of anxiety, and a willingness to validate messages as they come through. 

• If a client is unwilling to be open or participate, they acknowledge that the session’s outcome may be affected and accept full responsibility for the results.

• The client who requests and agrees to be read by Leah Claire acknowledges that the reading is a potentially powerful mental, physical, and spiritual tool.

• The client understands that personal results will vary and there are no expressed or implied guarantees or warranties of results.

• To the fullest extent permitted by law, Leah Claire shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from any session or service.

• Any decisions made by the client based on information given, reviewed, or discussed in a reading are at the sole liability of the client and the client accepts 100% responsibility for their actions and decisions. 

• Any predictions made during the reading are based on the client’s current course of action and can change based on the client’s actions and circumstances as well as the actions or circumstances of anyone that clients interacts with. 

• It is understood that the reading is a guidance and requires client(s) to be open to the idea of what the reading is and pertains to for the reading to work and from time-to-time people are resistant to it which can affect the outcome of the successfulness of the reading. 

• Should the client be unwilling to be open or communicate, the client acknowledges and accepts responsibility for the outcomes of the session. 

• The client is aware that this is a spiritually based reading in nature and any information that comes through is coming messages received from spiritual sources outside of Leah Claire. 

• If the client receives information from the outside sources regarding any lifestyle changes or changes in their health protocols, the client takes full responsibility and will take it upon themselves to consult their healthcare provider if the client deems necessary after their session.

• The client voluntarily agrees to be a subject of a psychic and/or medium  session.

• Divination tools may be used at the sole discretion of Leah Claire, such as Tarot/Oracle cards, A Pendulum, Psychometry on personal objects or photographs, automatic writing, and crystals, etcetera. The client agrees to the use of these tools. 

• Leah Claire employs her intuitive abilities, and coaching techniques, as well as the use of Tarot Cards, Pendulums, Crystals, Automatic Writing, Remote Viewing, Psychometry and natural spiritual ability to facilitate the clients desire for self-improvement. Specific techniques may include body relaxation, guided meditation, hypnosis, NLP, past life regression, Reiki, behavior modification, and intuitive insight.  Confidentiality between Leah and her clients is one of the cornerstones of a strong working relationship. However, There are circumstances where the confidentiality break may be required without consent from the client such as where mandated by law, or the client is a danger to themself or another.  
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Professional Fit Clause​

Clients understand that sessions with Leah Claire are intended for individuals who are open to the process, respectful of the work, and willing to participate in a constructive and cooperative manner. These services may not be appropriate for everyone. Those seeking guaranteed outcomes, testing the process, attempting to control the session, or approaching the experience in a combative, hostile, or disruptive manner may be better served by other services.  Leah Claire reserves the right to determine whether a client or situation is an appropriate fit for this work.

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Right to Refuse or Terminate Service​

Leah Claire reserves the right, at her sole discretion, to refuse or terminate any service, session, party, event, workshop, or class at any point, at any time, and for any reason without refund, including but not limited to situations where a client, subject, attendee, environment, or location is disruptive, disrespectful, unsafe, unsanitary, hostile, threatening, intoxicated, emotionally volatile, uncooperative, distracting, or otherwise interferes with Leah’s ability to safely and effectively perform the session.

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This includes, but is not limited to: pushing or testing stated boundaries, refusing to follow policies or instructions, arriving significantly late, using phones during the session, recording video or violating recording policies, bringing unapproved attendees, damaging or mishandling tools, equipment, or property, behaving in a verbally aggressive, insulting, argumentative, or inappropriate manner, or creating an environment that is energetically, physically, or professionally unsuitable for the work being conducted.

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Leah Claire reserves full and sole discretion to end a session or leave a location immediately if necessary in order to protect the safety, well-being, professional standards, and working conditions of the session. Leah Claire reserves the right to a safe and clean work environment which includes a pet-and-pest-free, smoke-free, indoor space protected from the elements.  All payments remain non-refundable.​​​

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​Force Majeure​

Leah Claire shall not be liable for delays, cancellations, or inability to provide services due to events beyond her reasonable control, including but not limited to: Natural disasters (floods, fires, earthquakes, storms); Illness or medical emergencies; Government restrictions, travel bans, or public health crises; Power outages, technical issues, or internet disruptions.  In the event of such circumstances, Leah Claire will make reasonable efforts to reschedule your session or provide alternative options, but payments are non-refundable. ​​​

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Waiver of Liability​

• You verify that you are age 18 or over and verify that you have read and understood fully the refund policy, disclaimer, terms and conditions, note-taking and recording, and right to refuse policies above and you and/or your representatives agree fully.

• You and/or your representative(s) agree to fully release and hold harmless, Leah Claire, from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with your session.

• You understand and agree that should anyone overhear your reading, you take full responsibility and agree to fully release and hold harmless, Leah Claire, from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with confidential information being discussed in your session. ​​​

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Copyright Notice​

All rights reserved. All material, photos, content, etcetera appearing on the Leah Claire Medium website ("content") is protected by copyright under U.S. Copyright laws and is the property of Leah Claire LLC or the party credited as the provider of the content. You may not copy, reproduce, distribute any part of this content, including over any network, including a local area network, sell or offer it for sale, or use such content to construct any kind of database. You may not use material, photos, content, etcetera in any way without the expressed written permission of Leah Claire LLC. You may not alter or remove any copyright or other notice from copies of the content on the Leah Claire website. Copying or storing any content except as provided above is expressly prohibited without prior written permission of Leah Claire, Leah Claire LLC or the copyright holder identified in the individual content's copyright notice. All violators will be punished to the fullest extent of the law. For permission to use the content on leahclairemedium.com, please contact leahclairemedium@gmail.com.

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Governing Law & Dispute Resolution​

These Terms and Conditions are governed by the laws of the State of New York. Any disputes arising under these Terms shall be resolved in the courts located in the county of Nassau in the state of New York.

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All prior oral or written representations, understandings and agreements had between the parties with respect to the subject matter are merged in these Terms and Conditions which alone fully and completely expresses the parties agreements.

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Billing & Dispute Resolution​​

Please do not dispute a charge.  We aim to resolve billing concerns quickly and fairly. 

For questions about a charge, please contact us at (516) 549-1444 via SMS/Text Messaging.

Credit/debit card charges will appear on statements as LEAH CLAIRE – HOLISTIC AND SPIRITUAL HEALING.

By completing payment, you acknowledge and agree that all services are non-refundable and that any disputes must first be addressed directly with Leah Claire or her representatives. Disputes must be raised within 7–10 days of the charge.

Any concerns regarding completed charges should be addressed directly with our office before contacting your credit card company. Filing a chargeback or payment dispute for a completed service without prior communication and attempt at resolution is considered a violation of these Terms & Conditions. In such cases, we reserve the right to deny future bookings and pursue appropriate remedies.​​​​​​